Andaz Mayakoba Resort Riviera Maya, By Hyatt, El Marlyn Azul
294US$
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Key details
About the Hotel
Carretera Federal, Playa Del Carmen, Mx,
El Marlyn Azul,
Mexico,
77710,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Beachfront King Room
Max:
3 persons
540 sq. feet
Bed options:
1 King Size Bed
Shower
Coffee machine
room details
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Beachfront Double Room
Max:
4 persons
540 sq. feet
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
room details
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King Room
Max:
3 persons
540 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
Check Prices
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
What our guests says about facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included
General
- Non-smoking property
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Air conditioning in public areas
- Private beach
- ATM/Cash machine
- Gift/Newsstand
- Coffee shop
- Ice machine
- Multilingual staff
- Smoke detectors
Sports & Fitness
- Fitness center
- Kayaking
- Tubing
- Outdoor tennis court
- Golf course
- Fitness studio
Services
- Free beach shuttle
- Airport shuttle
- Free valet parking
- 24-hour room service
- Bicycle rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wedding services
- Wake up service
- Newspaper service
- Bell staff/Porter
Dining
- Paid breakfast
- Restaurant
- Poolside snack bar
- Beach bar
Business
- Business center
Children
- Cribs
- Paid babysitting/ Child services
- Children's play area
- Kids club
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Outdoor heated swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness center
- Sauna
- Jacuzzi
- Treatment room
- Massage
Room features
- Wi-Fi in rooms
- In-room air conditioning
- Heating
- In-room safe
- Mini-bar
- Sitting area
- Terrace
- Balcony
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bath/ Shower
- Hair dryer
- Free toiletries
Media
- Flat-screen TV
- Cable/ Satellite television
- Telephone
- AM/FM alarm clock
Room decor
- Curtains
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Location
Carretera Federal, Playa Del Carmen, Mx,
El Marlyn Azul,
Mexico,
77710,
Quintana Roo
Map view
Carretera Federal, Playa Del Carmen, Mx,
El Marlyn Azul,
Mexico,
77710,
Quintana Roo
City landmarks
Golf Course
El Camaleon Golf Course
4000 ft
Punta Bete
5100 ft
Calle Xcalacoco North of Playa del Carmen
Playa
1.5
mi
Museums
Zona Arqueologica Tulum
1.2
mi
Beach
Xcalacoco
1.7
mi
Events
Salon Tres Rios I
1.7
mi
Punta Venado
2.4
mi
Golf Course
Grand Coral Golf Riviera Maya
2.2
mi
Beach
Grand Coral Beach Club
2.7
mi
Church of Guadalupe
3.8
mi
Gallery
Galeria Luis Sottil
3.7
mi
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
4.2
mi
Restaurants
Brisas Restaurant
300 ft
Carretera Federal Cancun-Playa del Carmen km 298 Fairmont Mayakoba Hotel
OllaCeviche Bar
2.5
mi
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
OllaCeviche
1000 ft
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
Punta Bonita at Rosewood Mayakoba
1900 ft
Ctra. Federal Cancun Rosewood Mayakoba
The Tomahawk Den
2.2
mi
Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba
Cello
2.2
mi
Carretera Federal Chetumal-Puerto Juarez Km. 298 Banyan Tree Mayakoba Resort
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
9.2
Location
9.0
Service
8.2
Dining
6.2
Benjamin
United States of America,
February
2025
6.4/10
While the hotel offers spacious and nicely designed rooms, my experience was marred by service issues and disappointing dining options. The pool area was enjoyable, but the beach was less than ideal with seaweed. Overall, I found the stay not to meet the expectations for the price paid, citing inconsistencies in service and food quality as major downsides.
Rooms
9.0
The rooms we had were absolutely massive and very comfortable, making it a great space for our family.
Service
5.0
Service was hit-or-miss; while some staff were attentive, others were unhelpful and lacked urgency when problems arose.
Location
7.0
The hotel's location is unique, nestled between the beach and lush tropical gardens, but the beach wasn’t as picturesque as I had hoped.
Dining
5.0
Dining was quite disappointing; the variety was lacking, and the food quality at most restaurants didn't meet expectations, aside from one positive dinner experience.
Facilities
7.0
The pool area was nicely maintained and a pleasant place, though getting around the large property could be a hassle.
Shirley
United States of America,
February
2025
9.4/10
I had an incredible stay at this resort! The ambiance felt like a piece of paradise with lush greenery right by the beach. The service was attentive and delightful, especially from my server at the pool who made sure we had everything we needed. The breakfast buffet was the highlight where everything tasted fresh and homemade! However, the beach was dealing with some seaweed issues which was a bit of a letdown.
Rooms
10.0
Our beachfront room with a plunge pool was exceptionally nice and provided an incredible view of the lagoon where we even spotted crocodiles and turtles swimming.
Service
10.0
The service was absolutely amazing! Every staff member was eager to help with any request, and it felt like they genuinely cared about making our experience special.
Location
10.0
The location was breathtaking, nestled among tropical gardens and right on the beach. It provided a peaceful atmosphere away from the hustle and bustle.
Dining
9.0
Dining here was a treat! The breakfast at Cocina Milagro was the best I've ever had with a great variety and fresh options. I particularly loved the outdoor quesadilla station!
Facilities
8.0
The resort offered wonderful facilities, including clean and well-maintained gym and pool areas, though the beach could have been kept cleaner.
Robert
United States of America,
February
2025
8.8/10
My stay at Andaz Mayakoba was truly exceptional, being surrounded by both lush jungle and stunning beach views. The rooms were not only spacious and clean, but also offered incredible comfort. The staff was genuinely welcoming and attentive, making our family feel right at home. However, while breakfast was consistently excellent, dinner options didn't quite match the same level of quality. Overall, it felt like a beautiful escape, but it could use some improvements in dining variety.
Rooms
9.0
The rooms were spacious, clean, and very comfortable, with great amenities and wonderful views.
Service
10.0
The service was outstanding, with staff members like Dennise and Valeria going above and beyond to assist us throughout our stay.
Location
10.0
The location is an unusual and beautiful combination of vibrant jungle and a relaxing beach resort, creating a serene atmosphere.
Dining
7.0
Breakfast was a delight with a fantastic buffet, but dinner options felt somewhat limited and could use enhancement.
Facilities
8.0
The facilities were well-maintained, offering everything we needed for relaxation and fun, including a great pool area.
Paul
United States of America,
February
2025
7.2/10
I had a mixed experience at Andaz Mayakoba. The rooms were clean and comfortable, which I appreciated, and the personal touches from the staff were nice. However, the dining options were quite disappointing, and the service felt inconsistent. Overall, I enjoyed the resort's ambiance, but I expected more, especially in terms of food and evening entertainment.
Rooms
9.0
The rooms were spacious, clean, and beautifully decorated, making for a comfortable stay.
Service
6.0
While the staff was friendly, the service was sometimes slow and not very professional, leading to some frustrating moments.
Location
9.0
The resort was set in a stunning environment, nestled between the beach and the lush jungle, which was a highlight of the trip.
Dining
5.0
Dining was a major letdown; the all-inclusive food options were limited and often required trips to other resorts for decent meals.
Facilities
8.0
The facilities, including the pool area and beach access, were well-maintained and beautiful, contributing to the luxury feel.
Chris
United States of America,
December
2024
8.8/10
My stay at this hotel was an incredible experience overall. The service was top-notch with staff genuinely caring about our comfort. The amenities were impressive and made for a luxurious stay. However, the dining options were slightly limited and the beach view could have been better. The high price was justified in many aspects, but it might be a concern for some.
Rooms
9.0
The rooms were spacious and very clean, equipped with comfortable amenities including robes and slippers.
Service
10.0
The service was very attentive, with some staff truly going above and beyond to make our stay memorable.
Location
9.0
Set in lush tropical gardens and by the lagoon, the location is peaceful and close to nature, making it family-friendly.
Dining
7.0
Dining options were much more limited than I expected, but the quality of food was great with varied choices.
Facilities
9.0
The facilities were luxurious and included amenities like cabañas by the pool and various water activities.
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