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From294US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carreterra Federal Chetumal-Puerto Juarez Km 298, El Marlyn Azul, Mexico, 77710

Andaz Mayakoba Resort Riviera Maya, By Hyatt offers a luxurious experience with beachfront access and a Mayan Oasis Spa. This 5-star property features four restaurants and recreational amenities in a private gated complex.

Rooms & Amenities

Rooms at Andaz Mayakoba include air conditioning, flat-screen TVs, and iPod docking stations. Select units feature balconies and views of the sea or tranquil lagoons.

Dining Options

Dining options at the resort encompass Casa Amate for fine dining, Cocina Milagro for fresh local cuisine, and seafood at Sotavento and Tinta del Pulpo. Guests can enjoy meals with views of the Caribbean.

Leisure & Activities

The resort features three outdoor swimming pools, a health club, and access to the El Camaleón golf course, designed by Greg Norman. Nature trails are available for walking, jogging, and biking.

Business & Transportation

Andaz Mayakoba offers meeting space and business facilities for corporate needs. The nearest airport is Cancun International Airport, located approximately 30 minutes away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Beachfront
Max:
3 persons
540 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Double Room Two Double Beds Beachfront
Max:
4 persons
540 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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King Room
Max:
3 persons
540 sq. feet 
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
El Marlyn Azul 5.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 8.0 mi
Cancun (CUN) 29.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Hairdresser
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Cycling
  • Tennis court
  • Golf course
  • Archery
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Carreterra Federal Chetumal-Puerto Juarez Km 298, El Marlyn Azul, Mexico, 77710
Map view
Carreterra Federal Chetumal-Puerto Juarez Km 298, El Marlyn Azul, Mexico, 77710
Restaurants
Brisas Restaurant
300 ft
Carretera Federal Cancun-Playa del Carmen km 298 Fairmont Mayakoba Hotel
OllaCeviche Bar
2.5 mi
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
OllaCeviche
1000 ft
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
Punta Bonita at Rosewood Mayakoba
1900 ft
Ctra. Federal Cancun Rosewood Mayakoba
The Tomahawk Den
2.2 mi
Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba
Cello
2.2 mi
Carretera Federal Chetumal-Puerto Juarez Km. 298 Banyan Tree Mayakoba Resort

Reviews and Ratings

Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
9.2
Location
9.0
Service
8.2
Dining
6.2
Guest reviews
8.0/10
based on 5 reviews
8.5
8.5/10 based on 183 reviews
Benjamin
United States, February  2025
6.4/10

While the hotel offers spacious and nicely designed rooms, my experience was marred by service issues and disappointing dining options. The pool area was enjoyable, but the beach was less than ideal with seaweed. Overall, I found the stay not to meet the expectations for the price paid, citing inconsistencies in service and food quality as major downsides.

Rooms
9.0
The rooms we had were absolutely massive and very comfortable, making it a great space for our family.
Service
5.0
Service was hit-or-miss; while some staff were attentive, others were unhelpful and lacked urgency when problems arose.
Location
7.0
The hotel's location is unique, nestled between the beach and lush tropical gardens, but the beach wasn’t as picturesque as I had hoped.
Dining
5.0
Dining was quite disappointing; the variety was lacking, and the food quality at most restaurants didn't meet expectations, aside from one positive dinner experience.
Facilities
7.0
The pool area was nicely maintained and a pleasant place, though getting around the large property could be a hassle.
Shirley
United States, February  2025
9.4/10

I had an incredible stay at this resort! The ambiance felt like a piece of paradise with lush greenery right by the beach. The service was attentive and delightful, especially from my server at the pool who made sure we had everything we needed. The breakfast buffet was the highlight where everything tasted fresh and homemade! However, the beach was dealing with some seaweed issues which was a bit of a letdown.

Rooms
10.0
Our beachfront room with a plunge pool was exceptionally nice and provided an incredible view of the lagoon where we even spotted crocodiles and turtles swimming.
Service
10.0
The service was absolutely amazing! Every staff member was eager to help with any request, and it felt like they genuinely cared about making our experience special.
Location
10.0
The location was breathtaking, nestled among tropical gardens and right on the beach. It provided a peaceful atmosphere away from the hustle and bustle.
Dining
9.0
Dining here was a treat! The breakfast at Cocina Milagro was the best I've ever had with a great variety and fresh options. I particularly loved the outdoor quesadilla station!
Facilities
8.0
The resort offered wonderful facilities, including clean and well-maintained gym and pool areas, though the beach could have been kept cleaner.
Robert
United States, February  2025
8.8/10

My stay at Andaz Mayakoba was truly exceptional, being surrounded by both lush jungle and stunning beach views. The rooms were not only spacious and clean, but also offered incredible comfort. The staff was genuinely welcoming and attentive, making our family feel right at home. However, while breakfast was consistently excellent, dinner options didn't quite match the same level of quality. Overall, it felt like a beautiful escape, but it could use some improvements in dining variety.

Rooms
9.0
The rooms were spacious, clean, and very comfortable, with great amenities and wonderful views.
Service
10.0
The service was outstanding, with staff members like Dennise and Valeria going above and beyond to assist us throughout our stay.
Location
10.0
The location is an unusual and beautiful combination of vibrant jungle and a relaxing beach resort, creating a serene atmosphere.
Dining
7.0
Breakfast was a delight with a fantastic buffet, but dinner options felt somewhat limited and could use enhancement.
Facilities
8.0
The facilities were well-maintained, offering everything we needed for relaxation and fun, including a great pool area.
Paul
United States, February  2025
7.2/10

I had a mixed experience at Andaz Mayakoba. The rooms were clean and comfortable, which I appreciated, and the personal touches from the staff were nice. However, the dining options were quite disappointing, and the service felt inconsistent. Overall, I enjoyed the resort's ambiance, but I expected more, especially in terms of food and evening entertainment.

Rooms
9.0
The rooms were spacious, clean, and beautifully decorated, making for a comfortable stay.
Service
6.0
While the staff was friendly, the service was sometimes slow and not very professional, leading to some frustrating moments.
Location
9.0
The resort was set in a stunning environment, nestled between the beach and the lush jungle, which was a highlight of the trip.
Dining
5.0
Dining was a major letdown; the all-inclusive food options were limited and often required trips to other resorts for decent meals.
Facilities
8.0
The facilities, including the pool area and beach access, were well-maintained and beautiful, contributing to the luxury feel.
Chris
United States, December  2024
8.8/10

My stay at this hotel was an incredible experience overall. The service was top-notch with staff genuinely caring about our comfort. The amenities were impressive and made for a luxurious stay. However, the dining options were slightly limited and the beach view could have been better. The high price was justified in many aspects, but it might be a concern for some.

Rooms
9.0
The rooms were spacious and very clean, equipped with comfortable amenities including robes and slippers.
Service
10.0
The service was very attentive, with some staff truly going above and beyond to make our stay memorable.
Location
9.0
Set in lush tropical gardens and by the lagoon, the location is peaceful and close to nature, making it family-friendly.
Dining
7.0
Dining options were much more limited than I expected, but the quality of food was great with varied choices.
Facilities
9.0
The facilities were luxurious and included amenities like cabañas by the pool and various water activities.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room